"Trojanspy:WIN32/keylogger.ar" detected every scan.
Even after eliminating the file using Microsoft Security Essentials I get a detection message on every scan. Please, how do I get rid of this?1 person needs an answerI do too
October 23rd, 2009 5:41pm
If you are still getting a detection message, your computer is not clean. The malware is respawning. This is common. You can go through the malware removal steps listed at the link below: http://www.elephantboycomputers.com/page2.html#Removing_Malware Do not skip the preparatory work. Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS FORUMS. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop.MS-MVP - Elephant Boy Computers - Don't Panic!
Free Windows Admin Tool Kit Click here and download it now
October 24th, 2009 5:44pm


